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W Suzhou | Hotel in Suzhou

| 9.2 (122 Reviews) |  1 Bathroom
Caojiatian Hotel | W Suzhou

Hotel in Caojiatian, Suzhou

This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite.
Housekeeping is available on request.
W Suzhou offers 379 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Bathrobes
  • Towels
  • Private bathroom
  • Designer toiletries
  • Hydromassage showerhead
  • Hair dryer
Bedroom
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Down comforter
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Air conditioning
  • Pillow menu
  • Premium bedding
  • Desk
  • Individually decorated
  • Free local calls
  • Turndown service
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Soundproofing
  • Recycling
  • Slippers
  • Connecting rooms available
  • Safe
  • Restaurant dining guide
Breakfast
  • Coffee/tea in common area(s)
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 per person
  • 1 bar
  • Room service available
  • 3 restaurants and 1 coffee shop/cafe
  • Minibar
  • Espresso maker
  • Free bottled water
  • Electric kettle
Parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Visual alarms in hallways
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Elevator
  • Grab bar in bathtub
  • Wheelchair-accessible parking
  • Braille signage
  • Wheelchair-accessible registration desk
  • Lever door handles
Activities
  • Designer stores
  • Fitness classes
  • Shopping
  • Shopping mall
  • Spa services
  • Yoga classes
  • 24-hour fitness center
  • Steam room
  • Indoor pool
Entertainment
  • Premium channels
  • Cable channels
  • 49-inch LED TV
  • Pay movies
General
  • Conference center (8751 square feet of space)
  • Meeting rooms - 7
  • Vegetarian dining options
  • Vegan dining options
  • Rooftop garden
  • Biodegradable coffee stirrers
  • Smoke-free property
  • No plastic drinking straws
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Free newspapers in lobby
  • ATM/banking services
  • Elevator
  • Banquet hall
  • Korean
  • Chinese (Mandarin)
  • English
  • Japanese
Guest Services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Change of towels (on request)
  • Turndown service
  • Wedding services
  • Daily housekeeping
  • Laundry facilities
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning service
  • Concierge services
  • Rollaway/extra beds (surcharge)
  • Indoor pool
  • Soundproofed rooms
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Garden
Spa
  • Body scrubs
  • Body wraps
  • Body treatments
  • Aromatherapy
  • Facials
  • Massage - hot stone

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: noon late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for cny 350 per night.
Payment Policy
Fee for buffet breakfast: approximately cny 198 per person rollaway bed fee: cny 350 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash safety features at this property include a fire extinguisher

Reviews

Weng Kong
Jul 31, 2026 03:24:59 PM
Review Score:   10
Summary: Very nice hotel! Clean. Food at all day dining and Chinese restaurant is fantastic.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 2 Double Beds
Room Size: 506 square feet m2
2 Double Beds
Room, 2 Double Beds

General

Square meters - 47, Square feet - 506, City view, Free cribs/infant beds, Number of bedrooms - 1, Day bed, Partial lake view, Ping - 14, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
Room, 1 King Bed
Room Size: 506 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 47, Square feet - 506, City view, Free cribs/infant beds, Number of bedrooms - 1, Day bed, Partial lake view, Ping - 14, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Fantastic Suite, 1 Bedroom, Lake View
Room Size: 1216 square feet m2
1 King Bed
Fantastic Suite, 1 Bedroom, Lake View

General

Square meters - 113, Square feet - 1216, Lake view, Free cribs/infant beds, Day bed, Ping - 34, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Mega King Room, 1 King Bed, High Floor Lake View
Room Size: 560 square feet m2
1 King Bed
Mega King Room, 1 King Bed, High Floor Lake View

General

Square meters - 52, Square feet - 560, Lake view, Free cribs/infant beds, Day bed, Ping - 16, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Studio Suite, 1 Bedroom, Lake View
Room Size: 1033 square feet m2
1 King Bed
Studio Suite, 1 Bedroom, Lake View

General

Square meters - 96, Square feet - 1033, Lake view, Free cribs/infant beds, Day bed, Ping - 29, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Cool Corner Suite, 1 Bedroom, Lake View
Room Size: 1033 square feet m2
1 King Bed
Cool Corner Suite, 1 Bedroom, Lake View

General

Square meters - 96, Square feet - 1033, Lake view, Free cribs/infant beds, Day bed, Ping - 29, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Spectacular Queen Room, 2 Double Beds, High Floor City View
Room Size: 506 square feet m2
2 Double Beds
Spectacular Queen Room, 2 Double Beds, High Floor City View

General

Square meters - 47, Square feet - 506, City view, Free cribs/infant beds, Day bed, Ping - 14, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
Spectacular King Room, 1 King Bed, High Floor City View
Room Size: 506 square feet m2
1 King Bed
Spectacular King Room, 1 King Bed, High Floor City View

General

Square meters - 47, Square feet - 506, City view, Free cribs/infant beds, Day bed, Ping - 14, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Wonderful Queen Room, 2 Double Beds, City View
Room Size: 506 square feet m2
2 Double Beds
Wonderful Queen Room, 2 Double Beds, City View

General

Square meters - 47, Square feet - 506, City view, Free cribs/infant beds, Day bed, Ping - 14, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
Wonderful King Room, 1 King Bed, City View
Room Size: 506 square feet m2
1 King Bed
Wonderful King Room, 1 King Bed, City View

General

Square meters - 47, Square feet - 506, City view, Free cribs/infant beds, Day bed, Ping - 14, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Fabulous King Room, 1 King Bed, Lake View
Room Size: 560 square feet m2
1 King Bed
Fabulous King Room, 1 King Bed, Lake View

General

Square meters - 52, Square feet - 560, Lake view, Free cribs/infant beds, Day bed, Ping - 16, Bed count minimum 1, Bed count maximum 1, Extra bed count 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this W Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the W Suzhou starts from $180 per night with includes Security/Safety, Wellness Facilities, Laundry, TV, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Spa, Bar, Guest Services, Entertainment, Air Conditioner, Accessibility, Business Services, Toiletries, Breakfast, Kitchen, Pool, Restaurant, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the W Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the W Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.